IVR and Auto Attendant for Small Business Calls
An IVR (Interactive Voice Response) system is an automated call menu that greets your callers and routes them to the right destination — no live receptionist required. When a customer calls your KaboomaPhone number, they hear a professional greeting and are prompted to press a number to reach sales, support, billing, or any department you set up. The call goes exactly where it needs to go, automatically.
Included on every KaboomaPhone plan — Starter, Growth, and Pro.
Route Every Caller to the Right Place
When a caller dials your KaboomaPhone number, your IVR presents them with a simple menu — press 1 for sales, press 2 for support, press 3 for billing. Their selection routes the call to the correct forwarding number instantly. No confusion, no missed connections, no calls going to the wrong person.
Smart Call Routing
Direct callers to sales, support, scheduling, or any team — based entirely on the option they press. Every caller reaches the right destination every time.
Fewer Missed Calls
Because calls go to a specific forwarding number, the right person picks up — reducing the back-and-forth that happens when a single phone handles everything.
Multi-Level Menu Options
Set up simple one-level menus or add sub-menus for more complex routing needs — without any technical background required.
Sound Like a Bigger Business From Day One
When callers hear a professional greeting and a clear menu of options, they immediately get the impression of an organized, established business — even if you're a solo operator or a team of three. Your auto attendant is working for you around the clock, creating a polished first impression every single time someone calls.
- Professional greeting plays every time a call comes in
- Callers feel confident they've reached a real business
- No need to hire a receptionist to answer and direct calls
- Available on every plan — Starter, Growth, and Pro
Simple Call Menus — No Tech Skills Required
KaboomaPhone keeps IVR setup straightforward. You don't need to hire a developer or navigate complex telephony software. Set up your call menu, assign forwarding numbers to each option, and you're done. Small businesses can be up and running with a professional auto attendant in minutes.
Choose Your Greeting
Record or configure a professional welcome message that plays when callers reach your number.
Set Up Your Menu Options
Define which number a caller presses and where that call routes — sales line, support line, or any forwarding number.
Assign Forwarding Numbers
Map each menu option to the right mobile, landline, or team number so the call lands exactly where it belongs.
Go Live Instantly
Your auto attendant is active on your KaboomaPhone number immediately — no delays, no technical setup required.
Set Up Your Auto Attendant Today
Every KaboomaPhone plan includes IVR and auto attendant — starting at $25/month with no setup fee.